FREQUENTLY ASKED QUESTIONS for ThreatGEN® Red vs. Blue gamification

Game Edition

The ThreatGEN® Red vs. Blue gamification is primarily for professional & educational cybersecurity strategy and awareness training. Prior to version 1.4, there was a single edition, but with version 1.4 we added features separated into 4 different Editions - Game, Professional, Enterprise, and CTF.

The Game Edition feature set is limited and only deployable through STEAM (STEAM product page). Many questions are answered in STEAM community page.

Is there a way for me to get a demo of ThreatGEN® Red vs. Blue Game Edition?

I want to play ThreatGEN® Red vs. Blue Game Edition today and maybe upgrade to the Professional or Education Edition tomorrow. Can I get credit for my purchase?

My corporate/organization policy does not allow me to install software on my work computer. Is anything installed when using ThreatGEN® Red vs. Blue?

Provisioning Meeting

The ThreatGEN® Red vs. Blue Professional, Enterprise, and CTF Editions are all administered and provisioned within the ThreatGEN Licensing and Management Console (TLMC).

After the ThreatGEN invoice is paid, ThreatGEN will schedule a provisioning meeting within two (2) business days. The meeting normally takes 30 minutes and takes place within Microsoft Teams. There is only one administrative contact in the current version, but the client can invite as many people as they want to the meeting.

I have a tight timeline before our event? How quickly can we provisioned?

In order to get a provisioning meeting scheduled, what is the process?

Our sales process is as follows:

Goal meeting, scheduled for up to an hour.
Proposal is created and given to prospective client.
Answer any questions associated with proposal and clients accepts via signature on proposal.
Invoice generated and sent to client.
When invoice paid, provisioning meeting is scheduled.
Provisioning meeting.

The agenda for the "goal meeting" is:

Discuss prospective client individual goal(s)
Discuss company (for Professional or Enterprise Edition) or college / university program (for Education Edition) goal(s)
Red vs. Blue gamification licensing options
Red vs. Blue upcoming feature set, version 1.x and version 2.0
Red vs. Blue upcoming curriculum
Red vs. Blue upcoming strategy guides
Next steps

We have had clients up and running with their classes within 48 hours, start to finish.

After I accept the ThreatGEN® Red vs. Blue proposal, how quickly can we be up and running?

ThreatGEN sales will send an invoice to the proposal billing and administration contacts, which can be paid either via check, ACH, or credit card (directions in e-mail).

Once the invoice is paid and received by ThreatGEN, a provisioning meeting will be scheduled within the next two (2) business days. After the provisioning meeting, the client's users will have access to start using the gamification.

Is the ThreatGEN Licensing Management Console (TLMC) tied to a device?

Professional Edition

Do I need internet access to run ThreatGEN® Red vs. Blue? What if I'm on a company mission critical network that does not allow internet access?

To use and access the analytics for the Professional and Enterprise editions, or to play networked multiplayer games for any of the editions you will require an internet connection. You should not play our application on ANY mission critical systems or production networks (just like you should not use any non-mission critical applications on these networks). This Gamification should be played either on a guest network or on the business network (preferably from a DMZ).

An on premises server and pre-loaded tablet kit is available, but the analytics, user management, and CTF features (such as the tournament bracket system) are not supported on the on premises server.

My corporate/organization policy does not allow me to install software on my work computer. Is anything installed when using ThreatGEN® Red vs. Blue?

What browsers are supported by the hosted version of Professional, Education, and Enterprise Editions?

What browser does your hosted version work best on? Are there any browsers that you don’t recommend?

Is it possible to get a corporate license to be able to use the game as a part of our consulting services?

The Professional Edition per-seat hosted license allows you to use the game as part of your consulting practice.

We have many professional consulting clients using it as part of their offering, including a cybersecurity risk software provider. If you are selling this as part of your consulting offering, we recommend that you inquire as to becoming a reseller partner with ThreatGEN by sending an e-mail to sales@threatgen.com.

Is it possible for several participants to join the game session remotely from different locations?

All Editions (Game, Professional, Education, and Enterprise) allow up to two individual players to play at different locations via the "game matching" server. The other choice in settings is "hot seat" which is meant to allow two teams at a single location to share a game on a single PC.

A feature of the Professional, Education, and Enterprise Editions doesn't allow them to "game match" with Game Edition players though.

Are there any features that make tournament play easier?

When starting a new multiplayer (Internet) game, we rarely see players or games outside of our company. I didn't think that it would be limited to just our licensed players...

The multiplayer configuration for Professional Edition licenses only allows your company to see other Professional or Educational Edition(s) licensed players. You probably haven’t seen any other players setting up games in the lobby as a Professional Edition license because most of our Professional or Educational Edition(s) licensed users play during scheduled events.

We are working on improving the network lobby in many ways, which should be out with 1.5 in first quarter 2021. We are also still working on cross-platform capabilities but, currently, Game Edition seems to prevent non-STEAM user from seeing STEAM user created games.

In an education setting (college, university), can the per-seat license be re-used each semester?

In the Professional Edition, ThreatGEN allows the per-seat license to be re-used each semester - really as many times as you care to re-use it. Within the "Seat Management" screen, just delete any seats that are not using it currently.

Within the ThreatGEN Licensing Management Console (TLMC), the administrator can login in and remove a specific user which then opens that license up to be reused.

Enterprise Edition

Is it possible to modify the components within the scenario or the scenario itself?

The Enterprise Edition provides the ability to customize the scenario(s).

In the current version, ThreatGEN does all the customization. In version 2.0, currently under construction, customized scenarios are available as downloadable content.

An upgrade path from the Professional Edition allows you to buy and use the Professional Edition today and upgrade to the Enterprise Edition without any loss of value.