FAQ

FREQUENTLY ASKED QUESTIONS for ThreatGEN® Red vs. Blue gamification

Game Edition

The ThreatGEN® Red vs. Blue gamification is primarily for professional & educational cybersecurity strategy and awareness training. Prior to version 1.4, there was a single edition, but with version 1.4 we added features separated into 4 different Editions - Game, Professional, Education, and Enterprise.

The Game Edition feature set is limited and only deployable through STEAM (STEAM product page). Many questions are answered in STEAM community page.

Is there a way for me to get a demo of ThreatGEN® Red vs. Blue Game Edition?

I want to play ThreatGEN® Red vs. Blue Game Edition today and maybe upgrade to the Professional or Education Edition tomorrow. Can I get credit for my purchase?

Provisioning Meeting

The ThreatGEN® Red vs. Blue Professional, Education and Enterprise Editions all are administered and provision within the ThreatGEN Licensing and Management Console (TLMC).

After the ThreatGEN invoice is paid, ThreatGEN will schedule a provisioning meeting within two (2) business days. The meeting normally takes 30 minutes and takes place within Microsoft Teams. There is only one administrative contact in the current version, but the client can invite as many people as they want to the meeting.

In order to get a provisioning meeting schedule, what is the process?

Our sales process is as follows:

Goal meeting, scheduled for up to an hour.
Proposal is created and given to prospective client.
Answer any questions associated with proposal and clients accepts via signature on proposal.
Invoice generated and sent to client.
When invoice paid, provisioning meeting is scheduled.
Provisioning meeting.

The agenda for the "goal meeting" is:

Discuss prospective client individual goal(s)
Discuss company (for Professional or Enterprise Edition) or college / university program (for Education Edition) goal(s)
Red vs. Blue gamification licensing options
Red vs. Blue upcoming feature set, version 1.x and version 2.0
Red vs. Blue upcoming curriculum
Red vs. Blue upcoming strategy guides
Next steps

We have had clients up and running with their classes within 48 hours, start to finish.

After I accept the ThreatGEN® Red vs. Blue proposal, how quickly can we be up and running?

ThreatGEN sales will send an invoice to the proposal billing and administration contacts, which can be paid either via check, ACH, or credit card (directions in e-mail).

Once the invoice is paid and received by ThreatGEN, a provisioning meeting will be scheduled within the next two (2) business days. After the provisioning meeting, the client's users will have access to start using the gamification.

Is the ThreatGEN Licensing Management Console (TLMC) tied to a device?

Professional Edition

What browsers are supported by the hosted version of Professional, Education, and Enterprise Editions?

Is it possible to get a corporate license to be able to use the game as a part of our consulting services?

The Professional Edition per-seat hosted license allows you to use the game as part of your consulting practice.

We have many professional consulting clients using it as part of their offering, including a cybersecurity risk software provider. If you are selling this as part of your consulting offering, we recommend that you inquire as to becoming a reseller partner with ThreatGEN by sending an e-mail to sales@threatgen.com.

Is it possible for several participants to join the game session remotely from different locations?

All Editions (Game, Professional, Education, and Enterprise) allow up to two individual players to play at different locations via the "game matching" server. The other choice in settings is "hot seat" which is meant to allow two teams at a single location to share a game on a single PC.

A feature of the Professional, Education, and Enterprise Editions doesn't allow them to "game match" with Game Edition players though.

Are there any features that make tournament play easier?

When starting a new multiplayer (Internet) game, we rarely see players or games outside of our company. I didn't think that it would be limited to just our licensed players...

The multiplayer configuration for Professional Edition licenses only allows your company to see other Professional or Educational Edition(s) licensed players. You probably haven’t seen any other players setting up games in the lobby as a Professional Edition license because most of our Professional or Educational Edition(s) licensed users play during scheduled events.

We are working on improving the network lobby in many ways, which should be out with 1.5 in first quarter 2021. We are also still working on cross-platform capabilities but, currently, Game Edition seems to prevent non-STEAM user from seeing STEAM user created games.

What browser does your hosted version work best on? Are there any browsers that you don’t recommend?

Education Edition

Can the per-seat license be re-used each semester?

Enterprise Edition

Is it possible to modify the components within the scenario or the scenario itself?

The Enterprise Edition provides the ability to customize the scenario(s).

In the current version, ThreatGEN does all the customization. In version 2.0, currently under construction, customized scenarios are available as downloadable content.

An upgrade path from the Professional Edition allows you to buy and use the Professional Edition today and upgrade to the Enterprise Edition without any loss of value.